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261 E. Maple Road
Birmingham, MI 48009

Phone: (866) 501-5758

SmartFinds is a web-marketing agency with over 20+ years experience in the Internet industry. As a full service, broad competency and experience agency we are able to become our client’s strategic partner managing all aspects of the digital presence, technologies and vendors.

Local business marketing services helps business to reach local consumers through local business listings, map listings, business listings, and manage their customer ratings and reviews.

Marketing is a widely used term to describe the communication between a company and the consumer audience that aims to increase the value of the company or its merchandise or, at its simplest, raises the profile of the company and its products in the public mind. The techniques used in marketing include choosing target markets through market analysis and market segmentation, as well as understanding methods of influence on the consumer behavior. The American Marketing Association most recently defined marketing as “the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.”

Compelling Studies Show Local Consumers Shopping Habits Have Changed To Reach Local Businesses

Consumers have been relying on Internet and digital resources to find businesses, products and services in their local area for a number of years. They are using social media, review websites, and mobile search to do their research before making their final purchase in the local store. These changing consumer habits have been evolving over a number of years and they tend to adopt new technologies much faster than businesses (large or small). When we talk about a local business we are referring to any size local business. This can be a small business operation a local store or a national multi-location company with local stores. The reality is all business is local regardless of the size of business you are and the consumers are validating this through a variety of studies, which have been conducted over the past years. Businesses may look at online marketing as too complex to tackle. This complexity has been created by multiple marketing and advertising channels and each of them seems to change every few months while new ones are being added. The environment is dynamic, fluid and seems to spin on all three axes simultaneously. Having access to the marketing expertise across all [...]

By | 2017-01-01T11:27:44+00:00 June 17th, 2014|Articles, Customer Ratings and Reviews, Geographic Marketing, Google Places for Business, Internet Marketing, Local Business Marketing, Local Marketing, Local Store Marketing, Marketing, Practical Ecommerce, Search Engines, Smartfinds, Web Marketing Today|Comments Off on Compelling Studies Show Local Consumers Shopping Habits Have Changed To Reach Local Businesses

Google Adwords Express 101: Hyperlocal Advertising To Reach Local Consumers

We recently discussed "Use Hyperlocal Advertising to Reach Nearby Consumers" in which we mentioned Google Adwords Express as one method of hyperlocal advertising. The response regarding this advertising tool certainly required a more in depth look at how to best use Google Adwords Express. Whether you are a national multi-location brand or a local small business you will need to use a multi-channel approach in trying to be visible to the local consumers. The primary multi-channel options would include would include desktop search, mobile searches, map searches for both organic rankings and to use advertising. Certainly everyone wants to be ranked in the free organic listings such as the websites, maps, videos and images, however, it is not always easy to get ranked. Patience is always a necessity and you never know from one day to the next if your ranking will stay in place. Google's algorithm changes or competitor efforts can always make organic rankings difficult to sustain. In a separate article are we did discuss "5 Reasons to Use PPC Ads for Local Marketing" in which a few things I outlined included: Targeting local consumers by geography Dominating the first page of Google search results Instantly showing up [...]

Local Store Marketing With Data Feed Syndicators Is Only The Beginning

Why do companies have the perception their local marketing for stores ends with submitting a data feed through a syndicator? The reality remains that marketing is a strategic multi-channel process and not a task. For this reason alone, using a syndicator is only the beginning and only about managing information. This applies to both small local businesses and multi-location national companies; probably more so for national companies because they don't think of themselves as a local business. The national companies like to keep their marketing and advertising at the national level though, in reality, all business is local. The most compelling reality is the Internet industry, the mobile industry, and consumers are pushing all businesses to focus all their marketing at the store, office, or franchise level. What Is Included In Local Marketing While we could discuss a very long list of topics when it comes to local store, office or franchise marketing, let's focus on topics most commonly known. Local Business Listing Marketing Management This is not a one-time process and includes pin code verification at multiple websites, updating the listings with marketing materials, changing marketing materials consistently, managing duplicate listings, closed locations and much more. Local Business Listing [...]

By | 2017-01-01T11:28:19+00:00 April 1st, 2014|Articles, Customer Ratings and Reviews, Geographic Marketing, Google Places for Business, Internet Marketing, Local Business Marketing, Local Marketing, Local Store Marketing, Marketing, Smartfinds|Comments Off on Local Store Marketing With Data Feed Syndicators Is Only The Beginning

Understanding Hyperlocal Advertising For Local Store Marketing

"Hyperlocal" has become a term used to describe advertising which is targeted through a web publication towards a specific consumer audience, in a very small geographic area. By using hyperlocal ads, your business can promote products and services to a local audience that is more likely to be interested. Since 2008, the search results have been showing maps and map listings (aka Local Business Listings). Searching no longer requires someone to add a city and state as part of their search term. The search engines know the locale of the person searching and based on that locale, they will display local results first before national results. This not only applies towards the map listings, but it includes websites. Websites identifying themselves for a specific geography will be included in the local results. Something I have discussed in recent years is the concept of "All Business Is Local". Keep in mind this phrase is not only about physical brick and mortar stores, but applies to local results for websites as well. Consumers use the web to research and make a purchase. Depending upon what is being purchased, the purchase may occur on the web or the consumer will go to the [...]

By | 2017-01-01T11:28:21+00:00 March 31st, 2014|Articles, Google Adwords Advertising, Internet Advertising, Local Business Marketing, Local Store Marketing, Marketing, Practical Ecommerce, Web Marketing Today|Comments Off on Understanding Hyperlocal Advertising For Local Store Marketing

Multi-Location Businesses Need To Move Towards Local Store Marketing Aggressively

National companies have been struggling with a significant change to branding, marketing, and advertising that has existed since 2007. The Internet industry, specifically search engines, the mobile industry and consumers, are looking for businesses, products, and services in their area using local search. This puts the need for digital branding, marketing, and advertising to the store, office, franchise, or building level. National companies are not particularly enthusiastic about pushing their branding, marketing, and advertising to the local level due to budgets and the level of work required to manage these activities at the local level. In some cases their ad agencies are avoiding the topic, and in other cases the company's staff is more focused on advertising and less involved with organic marketing. The reality is Google is displaying the Google Carousel of local results very prominently at the top of the search results before advertisers. The map local business listings with the corresponding locations appear along with, most importantly, the customer ratings and reviews with yellow stars that stand out to any local consumer. The Google Carousel is making the local consumer decision making process much easier. Local Store Marketing Factors for Consideration These map listings should be actively [...]

By | 2017-01-01T11:28:22+00:00 March 27th, 2014|Articles, Customer Ratings and Reviews, Geographic Marketing, Google Places for Business, Internet Marketing, Local Business Marketing, Local Franchise Marketing, Local Marketing, Local Store Marketing, Marketing, Smartfinds|Comments Off on Multi-Location Businesses Need To Move Towards Local Store Marketing Aggressively

Five Reasons Why Local Advertising Needs To Be Part Of Your Local Marketing

I hope the first thing you noticed about this article is the title separating "local advertising" from "local marketing". The Internet has given way to create a distinct difference between the terms "marketing" and "advertising". While traditionally, advertising has always been a subset of marketing, one of the key differences on the web is that marketing has a shelf life of years while advertising on the web tends to have a shelf life as long as your funds will last. I don't think professionals in the industry would disagree that marketing is the better long-term solution in web marketing. The issue is not if it is a better long-term solution, rather how quickly can you show in the search results and how quickly will you get traffic. Organic marketing is generally achieved by on-website search engine optimization (SEO) and off-website outreach, such as social media marketing. The reality is that Google's Hummingbird search engine, structured data, and the Panda and Penguin algorithms are making it much more difficult for the small business. These hurdles make ranking a website organically more of a challenge. Therefore, seeing results is not a matter of days or weeks, but months. Getting your website to [...]

By | 2017-01-01T11:28:24+00:00 March 26th, 2014|Google Adwords Advertising, Internet Advertising, Internet Marketing, Local Business Marketing, Local Marketing, Local Store Marketing, Marketing, Practical Ecommerce, Search Engines, Smartfinds, Web Marketing Today|Comments Off on Five Reasons Why Local Advertising Needs To Be Part Of Your Local Marketing

Proforma Progressive Marketing Hosts Local Web Marketing Lunch and Learn with SmartFinds Internet Marketing on April 2, 2014

Free Seminar hosted at Proforma Progressive Marketing's office in Bakersfield, California during the lunch hour. March 25, 2014 (Bakersfield, CA): Melih Oztalay, CEO of Smartfinds Internet Marketing (http://www.smartfindsmarketing.com) is hosted at Proforma Progressive Marketing's (http://www.goproforma.com) Bakersfield, CA office from 12 Noon to 1 PM PST on April 2, 2014. The event will help businesses to better understand Local Store Marketing over the Internet in desktop and mobile search results. Search engine and mobile search results are now the new yellow pages by displaying local results over national results. No matter how large or small your company may be, when it comes down to it – all business is local! Local consumers search for products and services based on their needs, not based on brands, using generic terms. The search results display businesses that match the search criteria within the communities where the local consumers lives and works. Local marketing takes advantage of this concept by marketing individual stores, offices, buildings and franchise locations locally. The seminar will discuss the marketing process of pin-code verifying local business listings, managing the map listings with marketing materials, being found in search results, and actively managing customer ratings and reviews. Case studies will be [...]

Receive a Free E-book 50 Great Local Web Marketing Ideas from Web Marketing Today

Web Marketing Today was founded in 1995 by Dr. Ralph F. Wilson. Since 2012 Confluence Publishers acquired the web publication and also owns Practical E-Commerce. The mission of Web Marketing Today is to publish down-to-earth articles, tutorials, webinars, and podcasts to help smaller, local businesses succeed online. Our authors are Internet marketing experts. Small businesses can learn about Search Engines, Social Media, Customer Conversions, Web Design, and Website Platforms in an easy to understand manner at Web Marketing Today. Local Web Marketing Ideas The free e-book "50 Great Local Web Marketing Ideas" is a 23-page downloadable PDF document. The e-book is designed for local businesses, those that depend on the local economy, to provide an understanding of local Internet marketing. Web Marketing Today asked 50 seasoned Internet marketers for a single idea that can help a local business reach local consumers via the Internet. You can receive the free e-book by subscribing to Web Marketing Today's free educational newsletters by visiting their subscription page. Click here for the free E-Book

By | 2017-01-01T11:28:25+00:00 March 20th, 2014|Education and Learning, Internet Marketing, Local Business Marketing, Local Marketing, Local Store Marketing, Marketing, News and Events, Smartfinds|Comments Off on Receive a Free E-book 50 Great Local Web Marketing Ideas from Web Marketing Today

Gas Station Store Local Marketing Changes To Reach Mobile Searchers

On-the-go consumers using their mobile devices to search for the nearest gas stations make split-second decisions based on many factors. These include gas stations showing up in the search engine results, if the local business listings include marketing materials, and if their ratings and reviews make them competitive with the gas stations across the street. This means that, in a competitive and saturated market of gas stations coupled with tech-savvy mobile shoppers, gas station and convenience store owners have to change their marketing strategies. While mobile searches do not account for all business to a gas station, this would in fact be incremental business that is currently being missed. A multi-channel web marketing strategy is crucial to capture and retain consumers through the digital mediums. This effort would include standard web searches, mobile searches, and more importantly, managing the ratings and reviews within the local business listings. Three Questions To Determine Local Marketability Of A Gas Station There are three marketing questions to be answered for gas station and convenience stores: 1. Can you be found in desktop and mobile search results for something as simple as "gas stations"? 2. If you are able to be found, do you have [...]

Hair Salon Local Marketing Solution Offered by SmartFinds Internet Marketing

Hair Salon Industry Is Perfect Fit For On-The-Go Consumers Using Smartphones and Tablets to Find Fast, Convenient, Recommended Hair Care BIRMINGHAM, MI, November 11, 2013 - Now more than ever, consumers are using the power of the web to find a hair salon, see what other customers think and have experienced , and also share their own experience with a salon. In a market chock full of hair salons all competing aggressively for business, salon owners need to use the marketing power of the smartphones and tablets in every purse, pocket or computer bag to put their best face forward and be as competitive as possible on the digital marketing front. Visibility is Everything: Be Seen! Today's consumers, including salon customers, have become skilled at searching for the exact products and services they desire, in the exact location they desire, using technology resources literally at their fingertips. When it comes to searching for services like hair salons, using web or mobile to find them has become virtually a reflex; searching by phone or tablet has become a "no-brainer". Researching hair salons on web or mobile is a common practice for those seeking a fresh haircut or quick trim nearby with [...]