Why Just “Good Enough” Will Kill Your Business or Career Fast

Good enough is never good enough for your business. You and your employees might go home patting yourselves in the back thinking that you met all your clients’ expectations, while you didn’t. They just might not have found reason enough to cause a fuss. Many proprietors and workers will assume that clients are satisfied with their products and services, just because nobody has ever complained. That mentality is detrimental to your career or business. Take yourself for instance. Rarely will you complain because the bus you normally use is a few minutes late, but you prefer if it was always on time. You’d certainly opt for different bus service if it proved to always be punctual. (Statistically, we know that 80% of your customers experiencing less than “good” products or services from you, will not say anything to you. They simply do not come back.) Customers who get just “good enough” from you will vanish the moment they get an alternative. Many clients would rather have a costly but delightful experience with your business, than a cheap “good enough” experience. Try to always go above and beyond in the business that you are in. Concentrate on improving your customer experience [...]

Are You Ready for Improvement… Really Ready?

I have spent 39 years in business and industry working on improvement. I have worked with companies that are global leaders and those struggling to change in pressured markets with financial demands. The last 8 years I have consulted. I have been teacher, coach, problem solver and cheerleader for companies of a wide range of sizes accomplishments and competitive challenges. In roles from frontline supervision to VP and consultant when I ask the client (or the boss) “what do you expect” the answer typically is consistent with one or more of these responses: I expect: Our team/organization/company to be the clear competitive choice for our customers To understand how our business process works and how we can develop a new approach that provides a clear advantage Something that will help us improve Something that will help us not have to work as hard to give a better result A change that makes sense to the people and top management Sustainability – when we make a change it sticks When I ask people I work with how many know that improvement is expected of them, all of them always raise their hands – yes, all of them know that. The imperative [...]

By |2017-01-01T11:24:31-04:00February 23rd, 2016|Lean Learning Center|Comments Off on Are You Ready for Improvement… Really Ready?

Huron Automatic Screw Company Values Perpetual Improvement

Huron Automatic Screw Company is dedicated to implementing innovative technology, machining practices, communication standards, and leading service techniques to ensure continued growth and success. What are customers looking for in today’s modern manufacturing industry? Innovation, strong communication, and reliability: these are the qualities manufacturing suppliers must deliver to sustain continued success. At Huron Automatic Screw Company, we have a rich history of implementing innovative practices, cutting edge technology, and strong customer communication skills to ensure our clients receive the best products and experience possible. As a family-owned business, we value the importance of building strong relationships with our customers to ensure we deliver exactly what is needed while meeting the highest quality and service standards. Building a Strong Future through Innovation Our commitment to excellence began at the company’s inception back in 1931. For over eighty years, our team of highly trained professionals has been committed to providing the highest standards. Through the years, Huron Automatic Screw Company has continued to implement new technology to ensure our products are of the highest quality. We believe using the best equipment results in the best product. Our technicians are skilled in machining super precision products and products made from challenging materials. Fostering [...]

By |2017-01-01T11:25:46-04:00August 18th, 2015|Huron Automatic Screw Company|Comments Off on Huron Automatic Screw Company Values Perpetual Improvement
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