BMW Drivers Stay Informed with BMW Genius

BMW customers and owners can conveniently access product information about their favorite BMW vehicles online, in person, or on the phone with BMW Genius. BMW drivers are accustomed to receiving the best service and performance available in the luxury automotive market. For decades, BMW has focused on delivering an uncompromising customer and driver experience. Time and again they innovate to constantly improve their products and services in order to stay in the forefront of the industry. Once again, BMW is setting a new standard, this time in customer service. Thanks to the BMW Genius program, new owners can enjoy a personalized shopping and delivery experience that caters to their individual needs, questions, and experiences. What is BMW Genius? BMW Genius is a customer service program that delivers helpful product information in a variety of ways so customers can easily have their questions answered. A team of BMW Geniuses is available to offer product information any time or anywhere in person, via a smart phone or tablet app, or by contacting the BMW Genius Hotline. This way, customers who are shopping for a new car can have expert answers quickly and easily so they can find the vehicle that suits them [...]

By |2017-01-01T11:23:42+00:00June 8th, 2016|Santa Barbara Auto Group|Comments Off on BMW Drivers Stay Informed with BMW Genius

BMW Drivers are Prepared for the Unexpected on the Road

BMW drivers enjoy no-cost benefits of full-time emergency roadside assistance services to keep them going no matter what happens on the road. No matter how well you prepare and plan, there is always the possibility of an unexpected emergency on the road. That is why BMW offers its celebrated Roadside Assistance program for drivers. Whether you experience a surprise flat tire, an accident, or simply run out of gas along your way, BMW offers dependable service at just the touch of a button. With BMW Roadside Assistance, drivers can have peace of mind knowing BMW is always there for them. Around-the-Clock Services at No-Cost BMW Roadside Assistance delivers outstanding travel support 24hours a day, 365 days a year. Coverage includes all 50 states and extends to Canada and Puerto Rico. Whether you need a tow, fuel, or emergency lock-out services, services are available anytime. To make it even more convenient, BMW also offers a smartphone app that uses GPS capabilities to pass on the vehicle’s exact location to the service provider so you can get help quickly. Best of all, services come at no cost and cover anyone driving the car, not just the owner. Navigation and Travel Planning Services [...]

By |2017-01-01T11:24:03+00:00April 20th, 2016|Santa Barbara Auto Group|Comments Off on BMW Drivers are Prepared for the Unexpected on the Road

Comprehensive Online Tutorials Available for BMW Owners

BMW drivers can now access hundreds of convenient online tutorial videos to learn about many different features of their vehicle. BMW Santa Barbara wants drivers to know about the wide array of online tutorials now available from BMW. Drivers can access information about the navigation, entertainment, driver assistance technologies and basic maintenance needs of their car so they can take full advantage of the myriad of innovative offerings available to them with their BMW vehicle. Where to Find Information about Your BMW BMW Santa Barbara encourages drivers to contact them regarding questions they may have about their new vehicle.   In fact, customers are encouraged to schedule a “refresher visit” with their salesperson a few days or weeks following their initial delivery to review features and address new questions that may have come up since the day of purchase. However, for those who want immediate answers at the touch of a button, there is also a comprehensive collection of how-to videos now available online. The videos are clear, succinct, and easy to access. Each one ranges in length from twenty seconds to two mintues so they can be viewed on the go and won’t take up too much time. Drivers can [...]

By |2017-01-01T11:25:21+00:00November 18th, 2015|Santa Barbara Auto Group|Comments Off on Comprehensive Online Tutorials Available for BMW Owners
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