Scottsdale, Arizona, June 29, 2012 – Audi North Scottsdale has won the 2012 Audi AZ Dealer of the Year award presented for excellence in customer service. This award is presented by DealerRater for achieving great customer reviews with the DealerRater community.
“I am so proud of our whole team for working together to consistently provide our customers with the best service,” says Audi North Scottsdale General Manager, Mark Reicks. “We are very pleased and honored to have earned this recognition.”
DealerRater is an online car and dealership review community that encourages members to share feedback and experiences from their recent car buying experiences. Through the Dealer of the Year Award Program, a select number of car dealerships throughout the United States and Canada are awarded for outstanding customer satisfaction as expressed through customers’ online reviews posted on DealerRater’s web site.
DealerRater’s Dealer of the Year awards are given to car dealerships that have the highest PowerScore™ in their brand category, both at national and state levels. Each dealership’s PowerScore is determined using a Bayesian algorithm that considers the dealership’s average DealerRater user rating and the total number of reviews written about the dealership during the previous calendar year. At minimum, all candidates must have at least 25 new reviews during the last calendar year and must have an average rating of 4.0 or better on a 5.0 scale.
Since inception in 2002, DealerRater has remained committed to providing a central collection point for informative reviews on today’s car dealerships. Car dealers are rated on the criteria of customer service, quality of work, friendliness, price and overall experience. DealerRater also engages car dealerships, through our active certification program, to interact with the DealerRater® web site user base and work to resolve any customer service issues.
About Audi North Scottsdale
Audi North Scottsdale is the valley’s premier Audi dealership where Arizona Audi fans can experience their favorite Audi models for themselves. Audi North Scottsdale is conveniently located near Scottsdale, Peoria, and Phoenix. Audi North Scottsdale offers a diverse array of new Audi models including the Audi A4, A8, Q5, and Q7. They are also a proud member of the Penske Automotive Group and are committed to providing exceptional sales and service assistance. Audi North Scottsdale welcomes Phoenix Audi fans to stop by anytime to learn more about Audi models, technology, and news.
Audi North Scottsdale
18088 North Scottsdale Road
Phoenix, AZ 85054